Active Tickets
Manage customer issues, refunds, and support requests.
Total Open
24
12%High Priority
5
Unassigned
8
Resolved Today
16
Great Job!OpenHigh
29 May 2026Exchange request for Black Hoodie
F
Fahim Ahmed
via WhatsApp
Assignee
Unassigned
In ProgressUrgent
28 May 2026Refund not received in my bKash yet
S
Sadia Islam
via Website
Assignee
Finance Dept
ResolvedLow
28 May 2026How to use the flash sale coupon?
K
Kamrul Hasan
via Messenger
Assignee
System AI
OpenMedium
27 May 2026Received wrong size t-shirt
N
Nusrat Jahan
via Instagram
Assignee
Admin
| Ticket Details | Customer Info | Priority | Status | Assignee | Action | |
|---|---|---|---|---|---|---|
TCK-2093Exchange request for Black Hoodie29 May 2026, 11:20 AM | F Fahim Ahmed via WhatsApp | High | Open | Unassigned | ||
TCK-2092Refund not received in my bKash yet28 May 2026, 04:15 PM | S Sadia Islam via Website | Urgent | In Progress | Finance Dept | ||
TCK-2091How to use the flash sale coupon?28 May 2026, 02:10 PM | K Kamrul Hasan via Messenger | Low | Resolved | System AI | ||
TCK-2090Received wrong size t-shirt27 May 2026, 09:30 AM | N Nusrat Jahan via Instagram | Medium | Open | Admin |